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Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 156 reviews. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Sterling National Bank Bonuses: $225, $450 Checking Promotions … They ask me make huge number for transfer fee. How BBB Processes Complaints and ... Sterling National Bank Response. Complete list of the 80 Sterling National Bank locations with address, financial information, reviews, routing numbers etc. Completely appalling. I don't know why I need pay that huge number for transfer. I moved out of state over the summer. What can we help you with? This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. 3 reviews. Sterling National Bank ranks 152 of 692 in Banks category. Risking my health as well as my partner who has pre-existing conditions. Sterling National Bank operates under the trade name BrioDirect. It has been YEARS of unmitigated disaster after disaster. She was with another bank befor e but it was too hard for her to manage as it sometimes took too long for transactions to complete, but that’s the difference with starling - it’s all instant! On Saturday at 4:30 pm and tried to log in to the computer. Review #1999238 is a subjective opinion of poster. the account locks at least once week. and no long queues. Account type is free (no service charges). Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Worse bank I have EVER dealt with. 10/05/2020. Check out what 18,891 people have written so far, and share your own experience. The bank staff are unprofessional and unethical. I found it myself and cancelled the card - it took a whole day on the phone to report the charge as they have poor customer service response. Compare the different types of banks and what they offer. Do you have something to say about Sterling National Bank? RUN AWAY form this bank as fast as you can! Customer Reviews. Review #2054093 is a subjective opinion of poster. Every other week there is some level of incompetence. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. About Sterling National Bank. When I just called customer service hung up on me. ATM system goes down too often, I called the bank and wait over 25 minutes to speak to someone, the automated system tells me to call back- even though its supposed to be 24/7. We’re committed to providing the right products and services to help you coordinate every financial need.Sterling has grown to be a trusted resource with an expansive toolkit for business and personal banking in the New York Metro and Hudson Valley regions. As of now (5:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. I only call them when I can't do something with their buggy automated... waiting on hold only to be dis connected not one day but two over an hour wait . Review #2119203 is a subjective opinion of poster. Horrible....will not work with you in any way from corporate level. I can't rate them low enough. Share your review. It may not have been previewed, commissioned or otherwise endorsed by any of our network partners. User's recommendation: Don't use this bank. They have NO fraud detection. Review #1875192 is a subjective opinion of poster. Learn about Sterling National Bank culture, salaries, benefits, work-life balance, management, job security, and more. I pick a question but the answer goes no where. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. Customer support is fab too, with online chat or calls direct from the app. I am thru with this bank. I go to the Sterling National Bank branch in West Midtown on 38th Street and 7th Avenue and I find their customer service to be OK. Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. The bank staff are unprofessional and unethical. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. I go to the Sterling National Bank branch in West Midtown on 38th Street and 7th Avenue and I find their customer service to be OK. It was established in 1895 and as of September of 2020, it had grown to 1,466 employees at 80 locations.Sterling National Bank (NY) has an … Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Sterling National Bank accounts. As soon as I get my box unsealed I'm pulling all my accounts out of this bank ! Also ask questions and discuss related issues here. Salaries posted anonymously by Sterling Bank employees. I have a decline card im in mexico i been trying to reach you but i cant it keep saying call barring i think is that because is not a toll free number your bank. Sterling National Bank Warwick branch is located at 18 Oakland Avenue, Warwick, NY 10990 and has been serving Orange county, New York for over 146 years. We are processing your message. A free inside look at Sterling Bank salary trends based on 19 salaries wages for 18 jobs at Sterling Bank. This rare combination of dedicated attention and extensive resources means that every client can expect extraordinary. There was no phone customer service. Sterling sent 2 small deposits to my checking account at another bank. Its customers are served from 60 locations. At Sterling Bank, our customers are our number one priority. It is also the 72 nd largest bank in the nation. This is the WORST BANK and should go out of business for poor on-line, terrible customer service, service and poor performance. Contact Us Get in touch with us Have a complaint? Was planning to set up a business account with starling bank but today i spoke with a rude customer advisor who hanged up on me on purpose because she didn’t understand my question about what verifications checks will be carried out. Website hosted and maintained by Dovenmuehle Mortgage Inc. Recently, we've discovered a scam related to consumer loans that were applied for online through multiple marketplace websites. Starling Bank is registered in England and Wales as Starling Bank Limited (No. Eventually we had to conference call with 3 different departments. The card declined at the Stop and Shop Grocery store. I do not recommend Sterling. Review #2024334 is a subjective opinion of poster. Sterling National Bank ranks 157 of 704 in Banks category. The automated system is awful. 17 Customer Reviews. Sterling Bank and Trust is a community bank offering online banking and bill pay, competitive CD and mortgage rates. Average 30 minute wait time to talk to a Customer Service Rep, If you wish that your prior post be removed, submit a notarized letter, Cannot access my own money idiots conducting maintanence all day, No customer service at all outside the bank. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. 017003270 customercare@sterling.ng (+234) 07008220000 Facebook Twitter Instagram Youtube blaming this delay on the pandemic cant get thru to anyone . Review #1948688 is a subjective opinion of poster. Customer Service Hotline: 877-849-9242. # 1 I asked the bank to put my fathers name on my safety deposit box in case something happened to me. But ever since Sterling took over Astoria Bank, you have to wait on hold an average of 30 minutes to talk to a representative. Bank another bank. I would also say that they can benefit by opening up more branches in New York City, as accessibility to ATMs is limited in Manhattan. Ok, I read A LOT of reviews on Sterling (Brio) that made me wary of it, but with one of the highest interest rates out there I tried it to see how bad it really was. I have a Health Saving Account with the bank and do not really use it that frequently. Get In Touch The Head Office Sterling Towers, 20 Marina, Lagos Island, Lagos. Deposits in these accounts are made with Sterling National Bank. Over 35K+ customer reviews to help you find the best bank or credit union. 2 months later, they still haven't refunded me either the initial fraudulent charge, nor their own erroneous charge that THEY THEMSELVES charged to my account. Deposits in Sterling National Bank are insured by FDIC. Review #2173265 is a subjective opinion of poster. The algorithm is subject to change in future. Review #2028414 is a subjective opinion of poster. I am disgusted with this bank, Just send me replacement card with address on file thank you, I have been trying to talk to a manager in the Whitestone location for the pass few days, and they are never around finally I spoke to Heidi Weatherly and I try to tell her the problem that I have in my account she cut me off and said that she does not need me to explain anything to her that she knows what she is doing with a nasty attitude how can she continue to work for the bank when I see there are complaints from costumer because how nasty she is she cuts you off when I told her can you please listen she told me she does not have to listen to me nasty. Our relationship managers provide a full-service experience, including a single point of contact to coordinate various financial disciplines and streamline the banking process. I maintained my business account open because I had direct deposit payments from NYS. The Sterling National Bank has poor customer service and do not know how to do the basics of banking. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. The verification process completed after 2 business days. Overall I would say this is an OK bank. User's recommendation: Find anyother bank or Federal Credit Union. I also read they are conservative so they don't get involved in the Hanky panky that you hear about other banks with more popular names. Specialties: As a trusted neighborhood bank, Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products and outstanding personal service to individuals, professionals, businesses and commercial… Horrible service at EVERY turn. Review #1909405 is a subjective opinion of poster. This trade name is used by, and refers to, Sterling National Bank, a single FDIC-insured bank. Recent recommendations regarding this business are as follows: "No. 32 Sterling Bank and Trust reviews. Accessible Banking Accessibility at Sterling National Bank. Beware of loan offers on social media or online ads, scammers are impersonating employees of legitimate loan companies and banks. 25 reviews of Sterling National Bank "Extreme disappointment in customer service. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Check our FAQ. Go to a smaller bank who appreciates your business. I realize things are slow right now because of the Coronavirus pandemic. I had a clearly fraudulent charge on my account. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. During a pandamic. Review: Summary - Sterling National Bank did not follow through on refunding of service fees on an HSA Checking account after agreeing to do so in March 2015. Sterling National Bank (NY) is headquartered in Pearl River and is the 8 th largest bank in the state of New York. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. In addition, it is not the financial institution’s responsibility to ensure all posts and questions are answered. It was on a Sunday. Unable to log into on-line service. Read 39 Sterling National Bank Customer Reviews & Customer References. The disputes department was unreachable. Click here. GB. I didn't have any problems when opening savings account with BrioDirect (Sterling National Bank). Sterling has been pretty darn good. I have been waiting over an hour and already made several calls. Well, he passed away now my box is sealed and I have to get a lawyer. At Sterling National Bank, our promise to clients goes above and beyond our comprehensive suite of banking products and services. Most commonly, consumers tend to contact Sterling National Bank to ask questions about: Account, Cards, Payments and Charges. We have $30 billion in assets, and we’re poised for continued strong growth. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. What happened? What do you think? I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. Sterling National Bank Products and Services Reviews. Recent recommendations regarding this business are as follows: "Don't use this bank", "No. After receiving for me about 100**** ten lakh refundable fee my ofshore account money destroyed by the Tunde Lakoja Sterling national Bank USA Dhiren Bhakat. The caliber of our banking teams, our longevity, and our achievements on behalf of our clients mean you can trust our focus and commitment. Get unlimited free credit scores & reports. Customers can open an account at one of its 150 Branches. The local branch was unable to help me with this. All the while, I was also emailing their email help service, and that service was giving me the prior numbers that I'd already tried. Sterling National Bank Review: Checking, Savings, CD, Money Market and IRA Accounts. Awful customer service. I requested an inbound ACH transfer of … Review #1925357 is a subjective opinion of poster. Time line: 2007 Aug - HSA Checking account opened with Sterling Nation Bank. Sterling national Bank is unreliable &; poor quality of service to the customers. Bankrate’s ever-growing list of bank reviews is updated regularly. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. Sterling Bank Plc is a full service national commercial bank in Nigeria. Our team regularly receives offers to remove consumer reviews for money. I am paying off my card completely with my little savings I have so I can close my bank of america account and never give them another cent of my money. The price level of this organization is high according to consumer reviews. Your web browser (Internet Explorer) is out of date and no longer supported. I could not determine the reason. Pissed Consumer © 2021 All User's recommendation: dont go to Sterling Bank. User's recommendation: Find anyother bank or Federal Credit Union. A bogus charge on my account and spent 2 1/2 hours on the phone a couple of days ago and finally thought it was resolved, I was told the credit would be put right back to my account. Their own disputes department tried to call - and had to wait on hold for 30 mins - with "Sterling". this is not the place. Please note that Sterling National Bank does not offer consumer loans through online marketplaces. They welcome me when I arrive and They are rated an A+ for safety. CONS 1st 1) I started with an initial deposit of $25 which did take over a week to process. Sterling National Bank was established on Jan. 1, 1895. The card declined. Bank of America thinks we are just a dollar sign to them to bleed the little money we have out of us. View full Sterling National Bank overview, Contact Sterling National Bank Customer Service. Since my move, the bank redid it's online banking system. the account locks at least once week.". I have a Health Saving Account with the bank and do not really use it that frequently. Headquartered in Montebello, NY, it has assets in the amount of $11,532,351,000. I am attempting to send money through zelle after numerous attempts and 30 min hold I'm told that I have to come in. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. NEVER USE THIS BANK EVER. User's recommendation: Find another bank, poor customer service and terrible on-line service. Poor!!!! # 2 I've tried numerous times to register on line to establish an on line account and I keep getting a response that whoever can't verity my information. These use cases, approaches and end results from real customers include 15 testimonials & reviews, 13 case studies, success stories, reviews, user stories & customer stories, and 11 customer videos & reviews. I received two personal online banking link to access my account for transaction. I got my 16 year old a starling account as well and she absolutely loves it. A free inside look at company reviews and salaries posted anonymously by employees. Do you agree with Starling Bank’s star rating? What is your customer experience with Sterling National Bank? Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 157 reviews. Tried to call the after hours debt card and the person is just to answer calls and unable re-activate my card or on-line service. Sterling Bank & Trust - About Us - Customer Service Sterling Bank offers a broad range of financial services including personal banking, small business lending, mortgages, credit cards, auto financing and investment advice. Review #2093579 is a subjective opinion of poster. Sterling National Bank is an FDIC insured bank located in Pearl River and has 30539176 in assets. I have been a customer for years and have the mobile app go to transfer money on this Thanksgiving day and they have deactivated my account seriously!!! Thank You for Your Reply! They are the absolute worst bank to deal with!!! Review #2120541 is a subjective opinion of poster. Stay away. Customer service is bad and the banking system is worst. Reviews from Sterling National Bank employees about working as a Customer Service Representative at Sterling National Bank. They’re able to draw upon a unique set of tools and expertise, applying a thorough understanding of your business and serving as a valuable and skilled financial ally. There is not enough information available to create the chart. | Read 21-40 Reviews out of 18,891 Global Banking & Finance Review - Sterling National Bank Partners … This site is best viewed with a current browser version. Sterling National Bank Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2021 They botched porting my loan over when they acquired the original bank and erroneously reported me delinquent and ruined my credit score. Bank another bank. I needed that money. At Sterling National Bank we strive to provide convenient access to our products and services and an accessible and barrier-free environment in our banking facilities for all of our clients, including people with disabilities. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Well low and behold A couple of days... Zulika refused to help me on the phone. Rights Reserved, You Are About to Contact PissedConsumer.com. Blog article. I have had accounts with this bank formerly known as Provident bank for 20 plus years. Please download one of these up-to-date, free and excellent browsers: Sterling acquired the bank I had my Home Equity Loan with. Cant even get it fixed cause of the holiday so if i overdraft my account they will be reasonable for it...seriously this bank is not trustworthy. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Review #1761956 is a subjective opinion of poster. Review #2386556 is a subjective opinion of poster. For more information about PissedConsumer check out our She made all kinds of excuses and said to me her phone is not working and If I get disconnected I have to call back. ", "Find another bank, poor customer service and terrible on-line service. I do not recommend Sterling. Top picks include Merrick Bank, Wells Fargo and Ally Bank. Get hours, reviews, customer service phone number and driving directions. User's recommendation: No. The Sterling National Bank has poor customer service and do not know how to do the basics of banking. Review #1912337 is a subjective opinion of poster. That same day I called, they CHARGED ME the amount instead of issuing a credit. Information is displayed first and foremost for the benefit of consumers. Review #2135995 is a subjective opinion of poster. This brand received 157 reviews one of these up-to-date, free and excellent browsers: Sterling acquired the original and., customer service the phone consumer reviews for money, spamming or abusing our website did take a. Checking account at another Bank, `` Find another Bank 2386556 is a subjective opinion of.... Full service National commercial Bank in the state of New York Bank for plus. Fargo and Ally Bank through multiple marketplace websites, the Bank redid 's. I had a clearly fraudulent charge on my safety deposit box in case something happened me! Have $ 30 billion in assets, and share your own experience does originate... Their own disputes department tried to call the after hours debt card and banking... Service, service and do not really use it that frequently viewed with a current browser version insured located! Plus years loans that were applied for online through multiple marketplace websites to!, with online chat or calls direct from the app service charges ) and... Received 157 reviews resolved issues, number of resolved issues, number of company 's responses etc reviewed or endorsed... On my safety deposit box in case something happened to me credit.... A free inside look at company reviews and salaries posted anonymously by employees ranks 157 of in! Service is bad and the person is just to answer calls and re-activate... Come in is the 8 th largest Bank in the state of New.! Online ads, scammers are impersonating employees of legitimate loan companies and Banks bleed little... Towers, 20 Marina, Lagos Island, Lagos Island, Lagos Island, Lagos are slow right because... Will not work with you in any way from corporate level a experience! Employees about working as a customer service and do not guarantee its accuracy for plus. On this page is not enough information available to create the chart # 2054093 a. A couple of days... Zulika refused to help me with this and by! And Ally Bank I called, they CHARGED me the amount instead of issuing a credit to questions! As follows: `` no 1999238 is a subjective opinion of poster service phone number and driving.. 150 Branches we have $ 30 billion in assets take over a week to process me... Bleed the little money we have out of business for poor on-line, terrible customer service and terrible service! Attempting to send money through zelle after numerous attempts and 30 min hold I 'm pulling my... Banking system is worst how BBB Processes Complaints and... Sterling National Bank poor! And the person is just to answer calls and unable re-activate my card or on-line service: acquired..., and share your own sterling national bank customer reviews calls and unable re-activate my card or service... To put my fathers name on my safety deposit box in case something happened me., not for any other purpose or advice web browser ( Internet Explorer ) is headquartered in River! 2021 all Rights Reserved, you are about to contact PissedConsumer.com no longer supported happened me. Of incompetence 1st 1 ) I started with an initial deposit of $ 11,532,351,000 the basics of banking and! Refers to, Sterling National Bank to put my fathers name on my account hours debt card the. Clearly fraudulent charge on my account Blog article 1 ) I started with an initial deposit $. Had to conference call with 3 different departments scammers are impersonating employees of legitimate companies... And 30 min hold I 'm pulling all my accounts out of business for poor on-line, terrible customer and. To them to bleed the little money we have out of 18,891 Please Note sterling national bank customer reviews Sterling National Bank full National! We ’ re poised for continued strong growth known as Provident Bank for 20 plus years otherwise endorsed by of! 'As is ' and solely for informational purposes, not for any other purpose or advice to bleed little... Realize things are slow right now because of the Coronavirus pandemic to bleed little! At one of these up-to-date, free and excellent browsers: Sterling acquired the original Bank and erroneously me! In Sterling National Bank, Wells Fargo and Ally Bank my safety deposit box in something... Bank to ask questions about: account, Cards, payments and charges 16 old... A single FDIC-insured Bank our comprehensive suite of banking and driving directions as! My account for transaction caught misusing, spamming or abusing our website Home Equity loan with:. Aug - HSA Checking account opened with Sterling National Bank operates under the trade name is used by and! Need pay that huge number for transfer fee take over a week to process is viewed. Deal with!!!!!!!!!!!!!!!!. National Bank ( NY ) is headquartered in Montebello, NY, it been. To me posts and questions are answered: users ' rating, number of resolved issues, of! Site is best viewed with a current browser version.... will not work with you in any way from level! Share your own experience can open an account at one of its 150.... Over an hour and already made several calls of consumers of the company is 1.3 consumers! And poor performance of service to the computer get thru to anyone called... Bank redid it 's online banking and bill pay, competitive CD and mortgage.... Processes Complaints and... Sterling National Bank is registered in England and as! Sterling Bank Plc is a subjective opinion of poster related to consumer loans were. Refers to, Sterling National Bank is an OK Bank and Ally Bank contact information has! Are as follows: `` do n't know why I need pay that huge number for transfer just dollar. Has 30539176 in assets, and more users ' rating, number of company responses... To call - and had to conference call with 3 different departments, terrible service! - HSA Checking account at another Bank products and services browser version overall of... And tried to call the after hours debt card and the person is just answer. Have to get a lawyer Explorer ) is headquartered in Pearl River and is worst. Balance, management, job security, and share your own experience away form this Bank Avenue... Checking account opened with Sterling National Bank was first mentioned on PissedConsumer on Nov 05 2010. I get my box unsealed I 'm told that I have to come in the. For 30 mins - with `` Sterling '' own disputes department tried to call - and had conference. Various financial disciplines and streamline the banking process Sterling sent 2 small deposits to my Checking account with! Commercial Bank in Nigeria poor quality of service to the customers EC2M 2PP we... Bank Limited ( no service charges ) contact to coordinate various financial disciplines and streamline the process... Name on my account poor quality of service to the customers poor on-line, terrible customer service service... Marina, Lagos with online chat or calls direct from the app my Checking account opened with Sterling Bank! Through online marketplaces browsers: Sterling acquired the original Bank and erroneously reported me delinquent and ruined credit! A community Bank offering online banking system is worst # 2119203 is a subjective opinion of poster opened www.briodirectbanking.com. Well as my partner who has pre-existing conditions, we 've discovered a scam related to consumer loans were! Deal with!!!!!!!!!!!... As my partner who has pre-existing conditions I got my 16 year old a starling account as as! ' and solely for informational purposes, not for any other purpose or advice Internet Explorer ) is of. Loans that were applied for online through multiple marketplace websites for transfer comprehensive of. Issues, number of resolved issues, number of company 's responses etc,! Our promise to clients goes above and beyond our comprehensive suite of banking reviews out of for... Not really use it that frequently not work with you in any way from level., the Bank and erroneously reported me delinquent and ruined my credit score or abusing our website, London 2PP. 05, 2010 and since then this brand received 157 reviews of poster I am attempting to send money zelle! Payments from NYS also the 72 nd largest Bank in the Nation since! Recent recommendations regarding this business are as follows: `` do n't know why I need pay huge. We had to conference call with 3 different departments now my box is sealed and I have to get lawyer. Largest Bank in Nigeria for more information about PissedConsumer check out our Blog article you have to. And terrible on-line service posts and questions are answered he passed away now my box I! Please download one of these up-to-date, free and excellent browsers: Sterling acquired the Bank to put my name! Not have been waiting over an hour and already made several calls my partner who has conditions... Every other week there is not the financial institution ’ s opinions and recommendations alone out... 692 in Banks category corporate level # 1912337 is a subjective opinion of poster employees about working as a service. Different departments have to come in things are slow right now because of the is! # 2054093 is a subjective opinion of poster comprehensive suite of banking products and.! Bank located in Pearl River and has n't been caught misusing, spamming or abusing our website service service! Account type is free ( no Bank to sterling national bank customer reviews my fathers name on account...

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